Band 8 Letter Sample | Making An Insurance Claim

The following is a letter submitted by one of our students.

On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost.

Write a letter to the manager of your insurance company. In your letter:

– Describe the item you lost

– Explain how you lost it

– Tell the insurance company what you would like them to do.

Band 8 letter sample

Dear Sir or Madam,

I am writing this letter to claim travel insurance against insurance ID # B2675 4328.

I just returned from a two week holiday in England. On the way back from my vacation, I lost my Bluetooth speaker at the Heathrow Airport, in London. It was a portable, black coloured, JBL speaker about the size of a 500ml bottle. As part of the usual security process at the airport, I had placed all my electronic items such as my laptop, charger, battery pack and the speaker in a separate tray. Unfortunately, the security staff took me to the adjacent belt because they wanted to check some items in my bag. By the time I got back to the main belt to collect my belongings, the Bluetooth speaker was missing from the tray. I tried to check with the security staff  but to no avail.

Since I have purchased a full cover travel insurance from your company, I would like to make a claim against my loss. The cost of the Bluetooth speaker was Rs.10,000. I purchased it just two days before my travel.

Let me know if you require any further details to process the claim.

Yours sincerely,


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Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.

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