Band 8 Letter Sample | Making An Insurance Claim

The following is a letter submitted by one of our students.

On a recent holiday you lost a valuable item. Fortunately you have travel insurance to cover the cost of anything lost.

Write a letter to the manager of your insurance company. In your letter:

– Describe the item you lost

– Explain how you lost it

– Tell the insurance company what you would like them to do.

Band 8 letter sample

Dear Sir or Madam,

I am writing this letter to claim travel insurance against insurance ID # B2675 4328.

I just returned from a two week holiday in England. On the way back from my vacation, I lost my Bluetooth speaker at the Heathrow Airport, in London. It was a portable, black coloured, JBL speaker about the size of a 500ml bottle. As part of the usual security process at the airport, I had placed all my electronic items such as my laptop, charger, battery pack and the speaker in a separate tray. Unfortunately, the security staff took me to the adjacent belt because they wanted to check some items in my bag. By the time I got back to the main belt to collect my belongings, the Bluetooth speaker was missing from the tray. I tried to check with the security staff  but to no avail.

Since I have purchased a full cover travel insurance from your company, I would like to make a claim against my loss. The cost of the Bluetooth speaker was Rs.10,000. I purchased it just two days before my travel.

Let me know if you require any further details to process the claim.

Yours sincerely,


Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.

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