You Saw An Advertisement Recently And Bought The Advertised Product | Band 8 IELTS Letter Sample

You saw an advertisement recently and bought the advertised product. Upon receiving the product, you discovered that the information in the advertisement was incorrect. Write a letter to the person responsible for the advertisement and say

– What the product is

– What information in the advertisement is incorrect

– What do you expect the person to do about it

Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.

Band 8 IELTS letter sample

Dear Sir or Madam

I am writing this letter to inform you that your advertisement of a Core i5 HP laptop contains misleading information about its specifications. I bought the machine last week and was shocked to see that its specifications were totally different from what is shown in the advertisement.

While the advert showed that the laptop had an 11th generation Core i5 processor, the model I received has a 10th generation i5 processor. It also has a smaller 14 inch screen while the advertised model had a 15 inch screen. The hard disk capacity is also low. While the advertisement says that the laptop has 1TB storage, it has got only 512 GB. I am really disappointed with this.

I need a replacement with the exact specifications as in the advertisement or I want my money back. I am returning the laptop along with the receipt. In future, I hope you will provide correct information in the commercials and if a particular model is not available you will inform the customers so that they can decide to choose different models.

Hoping for a speedy resolution of my problem


Abdul Jaffar

Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.