You Rented A Car From A Rental Company | Band 8 IELTS Letter Sample

You rented a car from a rental company. The AC has stopped working. You phone the company a weak about it still has not been repaired. Write a letter to the company. In your letter

  • Introduce yourself
  • Explain the situation.
  • Say what action you would like the company to take.

Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.

Band 8 IELTS letter sample

Dear Sir or Madam,

I am writing this letter to express my dissatisfaction with the services received from you. My name is Kamaljit Kaur. I had rented a car from your company ten days ago for a trip to Goa with my family.

In the initial three days, everything was absolutely fine. However, on the fourth day the AC stopped functioning suddenly. I made a few attempts to make it work but nothing helped to resolve the issue. My three year old son started troubling my wife and me because he cannot withstand heat for long due to skin allergy. I called up customer support to repair the AC and they assured me that immediate action would be taken but till now no one has turned up.

Already a week has passed and my entire trip has been spoiled because my son’s allergy gets aggravated whenever he sits in the car without AC. I request you to refund my money as I could not explore the places I wanted to. Also, please train your customer support staff to help the customers in need.

I look forward to hearing from you.

Your sincerely,

Kamaljit Kaur

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Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.