You Recently Ordered An Item Of Clothing Through A Store’s Website | Band 8 IELTS Letter Sample

You recently ordered an item of clothing through a store’s website. When you received it, you discovered that it was the wrong size and color. Write a letter to the store manager. In your letter,

  • describe the item you ordered
  • explain what was wrong with the item you received
  • say what you would like the manager to do

Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS letters, essays and reports corrected by me.

Band 8 IELTS letter sample

Dear Sir,

I recently ordered a fancy output which is a red colour long dress in size M with pearl design, half sleeves and floral print from your store’s website. It is a two-piece dress with leggings and an overcoat.

I waited very eagerly for the package until I received it but after opening it I was very disappointed as I was delivered a wrong package. I had ordered a red colour long dress in size M but I have received a blue colour dress in size XL which is completely different from the dress/model/design I ordered.

I wanted to wear the dress for my brother’s sangeet party which is on this Friday and today it is already Monday. So, I request you to resend the right dress which I had ordered latest by Thursday. I will return the package which I have received tomorrow. 

I look forward to hearing from you soon.

Yours Sincerely

Maya Nair

Do you have a letter on this topic? Submit it below in the comments for a free band score estimate.

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Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.