You Recently Ordered A Book Online But It Was Delayed | Band 8 IELTS Letter Sample

You have recently ordered a book online, but the book was delayed and has not arrived yet. Write a letter to the company manager and say

– Give the details of your order.
– Explain why you need the book urgently.
– Suggest a solution for the situation.

Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.

Band 8 IELTS letter sample

Dear Sir or Madam,

I am writing to express my dissatisfaction with the delay in delivering the book that I ordered from your store. I have ordered the book ‘Harry Potter and the book of Secrets’ from Amazon website with order id ODI675687A and the delivery was expected last week.

I ordered this book so that I can present it to my nephew on his birthday which falls on July 11. He is a die-hard fan of Harry Potter and hence I thought that this would be the best gift I could give him on his birthday. The expected delivery was within a week and hence I ordered it 2 weeks in advance because I didn’t want to take any risk. However, I have not received the book yet.

I would be grateful if you could look into this issue on a priority basis and ask your team to deliver the book within the next two days or allow me to come to your head office and collect the book myself. Please let me know which ever works for you.

I look forward to hearing from you.

Yours faithfully,

Sara Do you have a letter on this topic? Submit it below in the comments for a free band score estimate.

Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.

2 Responses

  1. Shubham Kumar says:

    Dear team,
    I am writing this letter to report the delayed in delivery of the book which I ordered on 5 July 2019 from your website. It was mentioned on your portal that book would be delivered by 9 July 2019 to your address. However, I have not received my book yet.
    I ordered the Cambridge IELTS practice book (2019 edition) for the preparation of my exam which is held on 15 July 2019. This book is very important for my examination as my whole preparation depends on this book. Moreover, it is not available in the shops near to my house. If I get more delay in the delivery of the book than it would be a waste of my money.
    I am your regular customer and I order a lot of items from your portal. I suggest you that you should not give a false commitment to the customer if there is any possibility in a delay of services. It would provide a negative impact on your reputation.
    I request you to please deliver my book as soon as possible so that I can start doing my preparation from the book which I ordered.
    I look forward to hearing from you.

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