You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition | Band 8 IELTS Letter Sample
You recently bought some food at a supermarket, but, when you got home, you found that the food was in bad condition. Write a letter to the manager of the supermarket, in your letter,
- explain what happened to you
- give details of the day and time of the purchase
- ask the manager what he/she intends to do about your experience.
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Band 8 IELTS letter sample
I am writing to complain about the poor quality of the sandwiches I bought from your Thane outlet yesterday evening. When I reached home I realised that the stuffing inside the sandwiches was rotten and foul smelling. I am a regular customer of your store and never expected this poor quality product from your side. I hope you are aware that there are strict laws that ban the sale of food items that are hazardous to health.
Since the sandwiches were not edible, I had to dump them in the garbage bin. My bill totaled to Rs. 180 and I will very much appreciate a full refund. I have enclosed the bill with this letter. I would also like an explanation as to why the product quality was compromised. I want your assurance that this will not happen again in the future.
Thank you for your time.
I look forward to hearing from you soon.
Yours sincerely
XYZ