Many People Say Companies Should Give Importance To Their Employees Whereas Others Say That They Should Give Importance To Customers | Band 7 IELTS Essay Sample

Many people say the companies should give importance to their employees, whereas others say
that they should give importance to customers. Discuss both views and give your opinion.

Here is a band 7 IELTS essay on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.

Band 7 IELTS essay sample

Although it is sometimes thought that companies should give importance to their employees, other people reckon that customers ought to be given more importance. In my opinion, a company will progress smoothly and effectively if paramount importance is given to their employees.

On the one hand, some people think that the employers should not take their employees as
granted because without them the company will not progress and I agree with that. It is very
essential to fulfil the demands or needs of the workers by providing incentives or perks from time to time. These bonuses encourage them to work assiduously and give motivation to other people working there. For instance, young people in India want to work in Tata company because they provide fringe benefits such as cheap housing, affordable healthcare facilities and free education to children. Apparently when workers are happy the work done by them will be devoid of any mistakes. Thus, it is believed that employees are responsible for the progress of the company.

On the other hand, it is thought that importance should be given to customers because they can make or ruin the whole business. It is a irrefutable that nowadays, people are smart, they can detect any change in the product of the company. Companies do make changes in their products, and if the change works in favour of customers the company will benefit and if not then repercussions will be devastating for the businessman. To exemplify, although the Lays wafer packer kept the same price, they reduced the quantity. Because of
that, the company made huge losses despite increment in product price. Therefore, it is
opined by some people that customer should not be prioritised over anything.

In conclusion, while people may vary in their opinions, I think that the business run solely by people working there, and therefore they deserve more importance than customers.

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Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.