IELTS Band 8 letter sample: Problems with public transport

IELTS Letter task

There have been some problems with public transport in your area recently. Write a letter to the manager of the public transport company. In your letter:

  • Describe the problems
  • Explain how these problems are affecting the public
  • Suggest what changes could be made.

Sample Band 8 IELTS letter

Dear Sir or Madam,

My name is Ahmed Al-Marwani, and I am a regular user of your services. I am writing to bring to your attention two critical issues inflicted upon your costumers.

First, there have been reoccurring delays by your services recently. This is a pressing issue for the public as time is a precious commodity. Also, I would like to point out that the 8:30 bus, which passes by “Orange County” is always prohibitively crowded by people trying to get to work on time. In fact, last week alone, I had to skip it twice; although I arrived at the bus stop by 8:15. This predicament leaves your costumers in a dilemma – to either take the crowded bus and arrive in a miserable condition; or wait for the next bus and arrive late!

I suggest that you update your timetable to one that you can actually meet, and to provide extra buses to accommodate the rush-hour myriad of people.

Thank you for your consideration.

Yours truly,

Ahmed Al-Marwani

Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.

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