Band 9 IELTS Letter Sample | You Are Experiencing Problem With A Piece Of Equipment

Here is a band 9 IELTS letter sample. Send us your writing samples for a free band score estimate or get a detailed analysis of your writing for a fee.

You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter:

  • Describe the problem with the equipment
  • Explain how this problem is affecting your work
  • Say what you want the shop or company to do

Band 9 IELTS letter sample

Dear Sir or Madam,

I am writing to inform you that I am experiencing some problems with the laptop which I bought from your store last month. The laptop is a Toshiba brand. Recently, it has become very slow and hangs very often.

I am working on a very important project for my company so every second is crucial. But the slowness of the laptop is not helping me at all. Sometimes it hangs while I am in the middle of my work and thus I have to begin my work anew. Can I send my brother to your shop with the device? I would like you to ask the technical department to look at it and fix the problem. Unfortunately, I will not be able to come to your shop because I am overwhelmed with my workload.

Thank you for your time and consideration.

Looking forward to hearing from you

Yours Faithfully


Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.

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