You travelled by plane last week and your suitcase was lost. You have still heard nothing from the airline company. Write to the airline and explain what happened. Describe your suitcase and tell them what was in it. Find out what they are going to do about it.
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Band 8 IELTS letter sample
I am writing this letter to inquire about my suitcase. It was lost while I was travelling on the Flight A-320 of your airline company. The incident happened last Sunday when I was returning to Mumbai from Delhi.
Before boarding the flight, I had deposited my suitcase at the luggage counter. However, upon landing at the destination airport, I was not able to find my suitcase on the conveyor belt. I searched for almost an hour but could not locate it. I then registered the complaint (Id# 12437) with the customer care unit. I have not heard from them anything yet.
It is a dark blue rectangular shaped suitcase with the tag name American Tourister on the front side. It has wheels and a retractable handle. The suitcase contains my expensive wedding clothes, a digital camera, some jewellery and a small pouch with money worth 30,000 rupees.
As it has been more than a week now, I am getting a bit impatient and anxious. I suppose someone might have picked up my suitcase by mistake. It is also possible that they forgot to ship my suitcase. I earnestly request you to look into it.
Thank you for your time and support.
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