You have received a letter from your bank, asking you to acknowledge receipt of a new bank card. However, the card was missing from the envelope. Write a letter to the bank’s head office. In your letter:
- explain why you are writing
- express concern about the missing card
- ask them what they intend to do
Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.
Band 8 IELTS letter sample
Dear Sir or Madam,
I am writing to inform you that the debit card was missing from the envelope when I received the courier today morning. My existing debit card is nearing expiry; hence I ordered a new card a week ago. Two days ago, I received a notification from your bank that the card had been sent by courier.
As mentioned, I received the courier this morning; however, the card was missing and the envelope was in a bad condition. I am worried that it could have been stolen.
In this regard, please take necessary action by blocking the card and ensure it will not to be used for illegal purposes. In addition, I would like to request you to send a new card as early as possible because I must use it for my upcoming trip.
I look forward to hearing from you.
Kanaka Kumari K
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