You Have Eaten At A Restaurant And It Was Such A Terrible Experience | Band 8 IELTS Letter Sample

You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened, and that you want your money back. Outline what you wish from this. What do you want to happen?

Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.

Band 8 IELTS letter sample

Dear Sir or Madam,

I am writing to express my dissatisfaction with the dinner experience I had at your restaurant last night.

First of all, we had booked our table 2 days in advance, yet we had to wait for 30 minutes before we could be seated. Secondly, the food service was extremely slow, and the assistant manager took our orders incorrectly. Worse still, the food that was served to us was not hot enough and the gravy was too watery. Being a regular customer, I did not expect such a poor service.

This was an important business meeting with our partners and we could not create a good impression on them because of these issues. We ended up going to a different restaurant to wrap up our night.

Since I had paid for the food in advance, the assistant manager did not refund me and now I have no other choice but to write to you. I insist on getting a refund of the full amount I paid. I would also suggest increasing the efficiency of the staffing process as the restaurant was clearly short-staffed and that was the prime reason behind our terrible experience.

I look forward to hearing from you soon.

Yours faithfully,

ABC

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Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.