You Are Not Happy With The Recent Meal You Had At A Restaurant | Band 8 IELTS Letter Sample

You are the member of an organization which meets regularly at a particular restaurant. The most recent meal you had there was not satisfactory. Write a letter to the manager of the restaurant. In your letter explain

  • Why you are writing
  • Describe what went wrong with the meal and service.
  • Suggest what the manager should do to ensure that you and your group should return to the restaurant.

Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.

Band 8 IELTS letter sample

Dear Sir/Madam,

I am writing to complain about an unpleasant experience we had at your restaurant. As you already know we visit the place quite often and we felt disappointed after this experience.

As usual we ordered your special biryani that day. Unfortunately, the chicken pieces in that were under cooked and raw. We could even see blood stains on the meat chunks. We returned the dish to get it cooked properly but even after that we received the biryani with the same issue. When we requested the waiter to take it back again, he was hesitant to do so and his behavior was impolite as well.

I would suggest that you ensure food quality before it is served to customers and please make sure that the staff has welcoming attitude towards guests. I am sorry for suggesting this, but I do not have any other way as this is one among our favorite restaurants.

Looking forward to hearing from you.

Yours faithfully,


Do you have a letter on this topic? Submit it below in the comments for a free band score estimate.

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Manjusha Nambiar

Hi, I'm Manjusha. This is my blog where I give IELTS preparation tips.

2 Responses

  1. nedi says:

    I am writing with regard to the terrible experience that I had in your restaurant. it was last night when a group of my colleagues and I decided to treat ourselves by ordering your famous dishes. Your restaurant always comes to our mind as the first choice and we were sure you would provide us the best service as always. but, the time we were waiting for our dinners extended to one hour and consequently, the meal was cold when it had arrived at our table.
    Furthermore, not only our steak was row and stiff but also the vegetables was not fresh. so, we decided to ask waiters to change our food but they refused to do so, which we found to be too disrespectful.
    We have made a decision to not to return to your fancy restaurant because of all the abovementioned problems unless you mitigate them by improving the quality of your food and service. Besides,we would prefer to have half of our payments back to us. it could be considered a step toward reconciliation.

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