With Internet Improvements, People Can Share Views Or Opinions On Goods They Have Purchased | Band 8 IELTS Essay Sample

With internet improvements, people can share views or opinions on certain goods or services that they have purchased. Is this a good or a bad thing? Discuss both views and give your opinion.

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Band 8 IELTS essay sample

Owing to the advancements in the internet, most of the e-commerce sites these days provide a facility for the users to share their feedback about the products they have purchased. Although this can sometimes misguide the consumers, in my perspective, it is beneficial as it helps the buyers to check the credibility of the product.

Admittedly, the facility of the online reviewing system is misused by many producers. The reason for this is that in order to increase the sale the sale of their products they often buy fake positive reviews because/as customers prefer to buy products with higher ratings and more positive reviews. To exemplify, the start-up mobile company ‘Juno’ fooled thousands of people throughout India with the help of misleading and false reviews of their non-smart and low-quality mobile phones.

Nevertheless, despite the aforementioned drawback, the sharing of opinions on the goods purchased online is advantageous as it can provide a better insight into the product quality. With this platform people who have already bought the item can openly share their good or bad experience of using that product. Consequently, this will not only help the other buyers to analyse the effectiveness of the item, but also make the selection of items easy for them. For instance, in the global ranking of the facilities that the e-commerce sites provide for the end-users, Amazon’s rating facility on each product is ranked first, as it facilitates the users to buy the best item.

In conclusion, while there are some instances where an unauthorized feedback system can be misleading, in my opinion, the overall review system is a benefit for the end-users as it allows them to analyse the quality of goods.

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2 Responses

  1. Shirina Samreen says:

    The technological breakthrough in the form of internet allows people to spread awareness about the quality of a product or service by writing reviews on websites and customer forums. I think this is a good thing as it promotes quality and helps people in making a wise decision while choosing their purchases. Some people believe that this is bad thing owing to the misuse of technology. Competitors can launch a defamation campaign against a good brand by writing false reviews. However, I believe that the technology which provides this feature of expressing one’s opinion also has the features to deal with perpetrators.

    Unlike olden days, these days people can decide whether to buy a product or not based on the reviews from the people who have used it. They can have a thorough research about the features and the functionality as claimed by the seller. This is specifically important when buying costly electronic devices like laptops, mobiles and other gadgets. Getting to know the experiences of other users who bought the item helps the prospective customers. The sales of a genuine product can spike up as the reviews help in creating public awareness about the good quality. Also, it can help the manufacturers to understand the defects with certain features so that they can launch an upgraded version of the same product which clears the flaws in the original version.

    Some people are against this technology as they fear its misuse. In recent years, some companies have used it with a malicious intent to damage the reputation of a potential competitor in the market. But the advancements in the technology have developed measures to counter such misuse and people can trust the authenticity of information.

    In conclusion, I believe that the ability to express their opinion about goods helps the community to get better value for their money. It also helps the products with good quality to survive in the market thereby helping the business in attracting customers.