People in your area are having problems with their internet connection. Write a letter to the company which provides the connection. In your letter:

  • describe the problems
  • explain how they are affecting people
  • say what the company should do to help

Here is a band 8 IELTS letter on this topic written by one of our students. Need help with IELTS writing? Get your IELTS essays, letters and reports corrected by me.

Band 8 IELTS letter sample

Dear Sir or Madam

I am writing this letter to complain about the poor internet connectivity provided by your company in Sadhbavna apartments. At first, I thought that only my connection was affected but after speaking to others I realized that everyone was dissatisfied with the service.

Let me explain the issue. There are two major concerns. Firstly, the internet gets disconnected intermittently while browsing and this is really disconcerting. Secondly, the download speed is incredibly poor as it takes ages for the file or a video to get downloaded.

Most people living in this appartment perform freelance services to their clients online and poor connectivity has a severe impact on their ability to deliver projects on time. Additionally, young children also use the internet extensively for educational purposes. We insist that you fix this problem right away.

To rectify this fast, I would recommend that you send a qualified technician with the necessary tools to check the internet box. Also please have someone to do a thorough check on your end. Please address this issue on priority basis because if this is not fixed in the next 48 hours we will be forced to involve the local council.

Thank you for your consideration.

Yours faithfully

(Full name)

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